Refund Policy

1. Overview

This Refund Policy explains how refunds are handled for Flower Farm Planner subscriptions. Flower Farm Planner operates on a subscription model. By subscribing, you agree to the billing terms outlined in our Terms of Service.

2. Free Trial

We offer a 7-day free trial so you can evaluate the Service before committing to a paid subscription. No payment is required during the trial period.

3. Paid Subscriptions

After the trial ends, access to paid features requires a Grower subscription: $15 per month. Subscriptions are billed on a recurring monthly basis.

4. Refunds

Refunds are not guaranteed. However, we may review refund requests on a case-by-case basis, especially in situations such as:

• Accidental or duplicate charges
• Technical issues preventing use of the Service
• Billing errors
• To request a refund, contact support@flowerfarmplanner.com

5. Cancellation

You may cancel your subscription at any time from your account billing settings. If you cancel:

• Your subscription remains active until the end of the current billing period
• You will not be charged again after cancellation
• No partial refunds are provided for unused time

6. Payment Processing

All payments are handled by Paddle. Paddle acts as the merchant of record and is responsible for:

• Processing payments
• Issuing invoices and receipts
• Handling taxes (including VAT/GST where applicable)
• Refunds, where approved, are processed through Paddle.

7. Exceptions

We reserve the right to refuse refunds in cases of:

• Abuse of the refund policy
• Repeated refund requests
• Violation of Terms of Service

8. Changes to This Policy

We may update this Refund Policy at any time. The updated version will be posted on this page with a revised “Last updated” date.

9. Contact

For any questions about refunds or billing: support@flowerfarmplanner.com.