Public docs
Use these articles when you want to understand a page, workflow, or setup step before signing in.
Flower Farm Planner Help Centre
How can we help?
Find step-by-step guides for every part of Flower Farm Planner, troubleshoot a problem, or contact the support team.
Support
Browse Flower Farm Planner help
Choose an app area, search for a page, or follow the recommended setup path. These docs explain how information flows through the planner before you need to submit a support request.
Choose the right support path
Signed-in Help Center
Use the in-app Help Center when support needs your farm, account, page, or ticket context.
Contact form
Use the public form for access problems, billing questions, supplier listing requests, and general enquiries.
Recommended first steps
1Farm SetupTell the planner what kind of farm you run, where you grow, and what your season needs to support.2Season PlanChoose what you intend to grow, when crops should be planted, and what each crop should contribute to the season.3Beds & YieldsCheck whether planned crops fit your growing space and whether expected stems are realistic.4Bouquet Planner and productsDesign bouquets, products, recipes, stem counts, and demand plans from your crop supply.5ActualsRecord what really happened: harvests, sales, waste, saved stock, cuttings, tubers, and notes.6Profit and business intelligenceUnderstand whether crops, products, and sales goals are likely to pay for the season.7RecommendationsReview crop, timing, product, and planning suggestions based on current farm data.
Browse by app area
Farm setup
Set location, season, beds, sales channels, labour context, and planning depth.
View all articlesPlanning
Build the season plan, capacity checks, successions, task flow, and recommendations.
View all articlesPlants and sourcing
Use Plant Library, My Plants, trials, comparisons, and suppliers.
View all articlesHarvest and actuals
Record real harvests, sales, waste, saved stock, and crop memory.
View all articlesProducts and bouquets
Connect recipes, stem counts, products, and demand back to crop planning.
View all articlesFinance and profit
Understand sales, costs, reports, missing profit, and where business numbers come from.
View all articlesGrowth Studio
Plan campaigns and supported Facebook and Instagram organic draft workflows.
View all articlesFlora and AI
Learn where Flora is available, how credits work, and what Flora should not claim to do.
View all articlesAccount and billing
Manage access, subscriptions, billing questions, password reset, and safe account support.
View all articlesTroubleshooting
Work through empty pages, wrong numbers, missing crops, uploads, and support contact.
View all articlesPopular articles
Farm SetupFarm Setup feeds season timing, sales goals, bed assumptions, labour settings, and planning depth into the rest of the app.Season PlanSeason Plan connects crop choices, timing, production intent, quantities, yields, tasks, recommendations, and later actual results.Beds & YieldsBeds & Yields turns bed dimensions, crop assignments, spacing, and stems-per-plant assumptions into capacity and yield checks.ActualsActuals turns the season from an estimate into farm memory that can improve profit, planning, and future recommendations.Profit and business intelligenceProfit depends on prices, yields, bed assignments, product demand, actual sales, expenses, and source records from connected pages.Bouquet Planner and productsBouquet Planner helps connect products and recipes back to stems, prices, crop supply, shortages, and product demand.Flora credits and AI PlusCredits keep heavier Flora and AI usage fair while simple documentation and product guidance can stay lightweight.Password reset and account accessPassword reset flows should happen through the reset pages, not through chat or support message text.
Still stuck?
Signed-in customers can create a ticket, attach screenshots, and follow replies from the Help Centre.