Support and policies
Contact support
Know when and how to contact support after documentation does not solve the problem.
Last updated July 26, 2026 - 4 min read
What to include
- The account email if you have one.
- The page or app area where the problem happened.
- What you expected to happen.
- What actually happened.
- Any visible error message.
- A screenshot if it helps and does not expose private customer data.
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Still stuck?
Signed-in customers can create a ticket, attach screenshots, and follow replies from the Help Centre.